How to cancel GPU server rentals

You can cancel GPU server rentals with OverGPU in any month, with no cancellation fee. Open the server's page in your dashboard and choose "Cancel at end of period" before your next renewal date. Your server stays available until the end of the month you have already paid for, and you are not charged again. The minimum term is one month.

How renewal works

• Plans renew automatically each month, and each renewal is paid from your account balance.
• We send you a reminder by email before renewals, and your dashboard shows whether your balance covers the next one.
• If your balance does not cover a renewal, you have 72 hours to add funds, and adding funds pays the overdue renewal automatically. After those 72 hours, the server may be suspended.
• A server suspended for 7 days ends, and its disks are securely erased. A renewal paid while the server is suspended starts a new month from the day of payment.
• Your price is fixed for each paid month. We may change prices for future months only with at least 30 days' notice, and you can cancel before the change takes effect.

Top up before the renewal date so the renewal is paid on time. Every top-up also earns bonus credit: +5% for every full $100 in a single top-up, up to +50% from $1,000. Material changes to our terms are notified by email at least 30 days before they apply to your next renewal. For the full billing picture, see how GPU server billing works.

How to cancel

1. Back up your data. After the paid month, the server is decommissioned and its disks are securely erased. See what happens to your data after cancellation.
2. Choose "Cancel at end of period" on the server's page in your dashboard, before your next renewal date. If you rent several servers, do this for each one you want to cancel.
3. Keep using the server until the end of the paid month. You are not charged again.

Changed your mind? Choose "Keep renewing" on the same page before the end of the paid month, and the server renews from your balance as usual.

What canceling costs

Nothing. There is no cancellation fee. The month you have already paid for is not refunded, except through SLA credits; see refunds. Unused paid credit on your balance can be refunded to your wallet on request, while bonus credit cannot. If you only want a smaller or different server, you do not need to cancel: see upgrades and plan changes.

Minimum term and longer terms

The minimum term is one month. If you only need a GPU for a few hours or days, hourly billing may suit you better; our monthly vs hourly GPU pricing comparison explains the trade-off.

Longer terms and volume pricing can be agreed in writing, such as 6 to 12 months or several servers, usually from three: once you have an active server, give the quantity and duration in a ticket from your dashboard. Rack-scale systems such as the NVIDIA GB300 NVL72 are offered on 12 to 36 month terms. The binding rules are in sections 5 and 8 of our terms of service.