# Help center: billing, delivery and support

> Answers about OverGPU billing, crypto payments, invoices and VAT, delivery, upgrades, bandwidth, refunds, SLA credits, cancellation and verification.

Source: https://overgpu.com/help  
Publisher: OverGPU (https://overgpu.com/)

## Billing & payments

- [How GPU server billing works](https://overgpu.com/help/how-billing-works): How GPU server billing works at OverGPU: a flat monthly USD price, paid in advance from a prepaid balance you top up in crypto. No setup or egress fees.
- [Pay for a GPU server with crypto: USDT, BTC, ETH, XMR or SOL](https://overgpu.com/help/paying-with-crypto): How to pay for a GPU server with USDT (TRC-20), Bitcoin, ETH, XMR or SOL: top up a USD balance from $100, with network fees and the top-up bonus explained.
- [Your GPU server invoice and VAT](https://overgpu.com/help/invoices-and-vat): Your GPU server invoice and VAT, explained: an invoice for every server payment, a receipt for every top-up, and your VAT number on invoices. Here is how.
- [Our GPU rental refund policy, explained](https://overgpu.com/help/refunds): Our GPU rental refund policy, simply put: no fee to cancel, service credits for downtime, and unused paid credit refundable. See how it works.
- [GPU server SLA credits: how they work](https://overgpu.com/help/sla-credits): GPU server SLA credits explained: 99.9% monthly availability, credits of 10% to 100% of the monthly fee, what counts as downtime and how to claim one.

## Orders & servers

- [How long to get a GPU server](https://overgpu.com/help/delivery-and-provisioning): How long to get a GPU server: single-GPU and 8-GPU servers are delivered in under 10 minutes after payment. Here are the five steps to root access.
- [How to upgrade GPU server plans and make changes](https://overgpu.com/help/upgrades-and-changes): Upgrade GPU server plan mid-month with a prorated charge from your balance; smaller plans apply at your next renewal, subject to stock. See how to ask.
- [GPU server bandwidth and egress fees](https://overgpu.com/help/bandwidth-and-egress): GPU server bandwidth and egress fees at OverGPU: 20 TB or 50 TB of outbound traffic per month, inbound not counted, no egress fees. See what counts.
- [What happens to my data after cancellation?](https://overgpu.com/help/data-deletion): What happens to my data after cancellation? Your GPU server runs until the paid month ends, then its disks are securely erased. Back up first: here is how.

## Account & support

- [How to cancel GPU server rentals](https://overgpu.com/help/renewals-and-cancellation): Cancel GPU server rental any month with no fee, from your dashboard before the renewal date. Your server runs to the end of the paid month. See the steps.
- [GPU rental identity verification: when and why we ask](https://overgpu.com/help/identity-verification): GPU rental identity verification: most orders at OverGPU need only an account and a funded balance. See when we may ask for more, what we ask for, and why.
- [GPU server support: how tickets work](https://overgpu.com/help/getting-support): GPU server support at OverGPU runs 24/7 through dashboard tickets handled by engineers. See who can open one, what to include and what needs no ticket.